Privacy Policy

1. Introduction

DollarFaxes ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our pay-per-fax service at dollarfaxes.com (the "Service").

2. Information We Collect

2.1 Information You Provide

• Email address (optional, for status notifications)
• Phone number (optional, for SMS notifications)
• Recipient fax number
• Documents you upload to send via fax
• Payment information (processed securely through Stripe)

2.2 Automatically Collected Information

• IP address
• Browser type and version
• Device information
• Usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

• Process and transmit your fax documents
• Process payments for our services
• Send status notifications about your fax transmission
• Provide customer support
• Improve and optimize our Service
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Data Retention

We follow a strict data retention policy:

• Uploaded documents are automatically deleted from our servers within 24 hours after successful transmission
• Fax transmission metadata is retained for 30 days for troubleshooting purposes
• Payment records are retained as required by law for tax and accounting purposes
• You may request immediate deletion of your data by contacting support

5. Data Security

We implement industry-standard security measures to protect your information:

• All data transmissions are encrypted using SSL/TLS
• Documents are encrypted at rest in our storage systems
• Access to personal information is restricted to authorized personnel only
• Regular security audits and updates
• PCI DSS compliance for payment processing through Stripe

6. Third-Party Services

We work with trusted third-party services to provide our Service:

• Payment Processing: We use industry-leading payment processors for secure transactions
• Fax Transmission: We partner with reliable telecommunications providers for fax delivery
• Cloud Infrastructure: We utilize secure cloud services for data storage and processing

These services have their own privacy policies and we encourage you to review them.

7. No User Accounts

DollarFaxes operates as an accountless service. We do not require you to create an account, and we do not store personal profiles or long-term user data beyond what is necessary for individual transactions.

8. Cookies

We use essential cookies to:

• Maintain your session during the fax sending process
• Remember your preferences during your visit
• Ensure security and prevent fraud

You can control cookies through your browser settings, but disabling them may affect Service functionality.

9. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• File a complaint with relevant data protection authorities

10. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

11. International Data Transfers

Your information may be transferred to and processed in the United States where our servers are located. By using our Service, you consent to such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date."

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

14. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information (which we do not sell).